01
Detect failure
Watch broken AI journeys, support frustration, and backend anomalies as one operating stream.
AI failure intelligence for SaaS
See when your AI product is failing customers.
Sudo turns sessions, agent traces, support signals, and logs into live cases with evidence, impact, and the next best containment action.
Cases instead of dashboardsAccounts ranked by riskEvidence stitched automaticallyContainment before churn
Live case
Onboarding assistant loops after invite step
Evidence
Signal friction clusters4 pages
Support complaints11 today
Trace failures2 tools
Affected accounts
14
Containment success
81%
Pending approvals
3
Sudo is for teams shipping customer-facing AI and needing one place to catch failure, judge impact, and contain damage.
FoundersSupport leadsProduct teamsEngineering leads
What you are buying
Not another trace viewer. Not another dashboard.
Support signals, agent traces, and logs are evidence inputs. The product is the case workflow on top: detect, explain, prioritize, and contain.
The buyer should open Sudo and immediately know what broke, which customers are affected, what changed, and what action should happen next.
02
Build the case
Turn noisy signals into an investigation object with evidence, impact, confidence, and likely root cause.
03
Contain damage
Escalate to human, trigger fallback paths, open issues, and keep approval where the action is riskier.
Case Graph
Signal timeline
See the exact sequence of events that led to failure.
Agent trace
Inspect the broken turn, tool call, or model path.
Account impact
Know which customers and segments were hit.
Containment action
Track the intervention and its outcome.
One case object, not five disconnected tabs.
The case graph is the unit of work. It links the failing session, the AI behavior, the supporting logs, the affected account, and the containment step.
That is the difference between a dashboard and an investigation tool.
Evidence stays underneath
The evidence matters. It just should not be the story you sell.
Support
Customer intent, complaints, and escalation pressure.
Signals
Friction hooks, rage events, and failure patterns from the frontend.
Metrics
Behavior shifts, drop-offs, and affected segments.
Logs
Operational changes, tool failures, and anomalies.
Pricing
Plans built around cases, investigations, and containment.
Case Starter
$0
For small teams that need core case detection and investigation.
Get startedCase Growth
$0
Adds deeper metrics, signals, and approval workflow coverage.
Get startedCase Scale
Talk to us
For teams that want broader case coverage and tighter controls.
Get started